Requisition ID
    L'Auberge Casino Resort - Lake Charles, LA
    Position Type
  • What would I be doing?




    When we say “BE THE BEST YOU here at L’Auberge Lake Charles, we live it every day. What could be better than providing entertainment and excitement as a career. We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do. 



    Provide guests with not only valuable welcoming and retail services, but also their first impression of us. Possess the skills and attitude to make certain of a lasting impression.



    As a Sundry Retail Clerk you are responsible for providing superior service to both the internal and external customer. The Sundry Retail Clerk is also responsible for greeting customers, cash register transactions, gift-wrapping, stocking sales floor, maintaining a clean working environment and assisting guests with their needs.


    (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)


    1. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
    2. Facilitates retail sales, including customer assistance and follow-up.
    3. Operates cash register and handles money.
    4. Cleans and maintains the appearance of all merchandise and customer areas.
    5. Answers customer inquiries and tends to their requests.  
    6. Follows established procedures regarding gift-wrapping and merchandising.
    • Ability to use the equipment associated with the position, including electronic cash register, 10-key adding machine, credit card machines, ticket machine, computer and keyboard.
    • Ability to communicate effectively with customers and all levels of employees.
    • Ability to review and comprehend all necessary documentation.
    • Ability to inspect and maintain areas for which responsible, as well as ability to distinguish between different denominations of currency and make change.
    • Ability to effectively and efficiently move around work area.
    • This position requires physical mobility, including, but not limited to, lifting, carrying and pushing/pulling up to 50 pounds.  These actions are required in order to clean, maintain and stock merchandise, as well as to perform gift-wrapping duties.
    • This position operates in a working environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.

    What are we looking for?

    • Basic math skills and 10-key experience preferred. 
    • Effective verbal communication and customer service skills. 
    • Prior money-handling experience helpful.
    • Electronic cash register
    • 10-key adding machine
    • credit card machines
    • computer ticket machine
    • Computer and keyboard.

    These skills and abilities are typically acquired through the completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience.


    All offers of employment are contingent until clear, timely results from the following have been approved:

    • Drug Test
    • Criminal Background Investigation
    • Employment Verification
    • Education Verification
    • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)


    What would it be like to work at this property?

    Photo - Lake Charles


    L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.


    L'Auberge Casino & Hotel

    777 Avenue L'Auberge

    Lake Charles, LA 70601


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