• STEWARD SUPERVISOR

    Requisition ID
    2018-36174
    Property
    Ameristar Casino Hotel - East Chicago, IN
    Category
    Food & Beverage
    Position Type
    Full-Time
  • What would I be doing?

    Provide general and indirect supervision to all stewarding staff while overseeing all departmental organization, cleaning schedules, sanitation standards. Responsible for ensuring efficient and profitable operation of all stewarding outlets, continuous improvement of sanitation quality and equipment standards, overseeing and training stewards; verify daily assignments are completed with daily kitchen walk throughs.  Ensure sanitation standards and cleanliness in all kitchen areas.  Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. Coach and Counsel, track attendance, verify payroll, and schedule according to business levels; ensures the organization, sanitation and cost of the operation is consistent with the overall food and beverage goals and objectives.

    Responsibilities

    • Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.
    • Maintain organization and ensure proper rack stacking, silver presoaking and operation of dish machine.
    • Ensure proper set-up, breakdown and maintenance of all special events.
    • Washes pots, pans and traps; maintains neat appearance of working areas and cleaning equipment storage areas. Washes, rinses, and sanitizes all dishware and utensils
    • Perform special cleaning projects as assigned.
    • Train new kitchen stewards as required
    • Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as specified by chef.
    • Responsible for swept and mopped floors.  Keep floors clean and dry, pick up wet spills immediately
    • Can operate dish machines to company and manufacturer specifications.
    • Uses proper measurements of detergent and sanitizer in the dish machine.
    • Restocks all dishes, glassware, utensils, pots, and pans. Removes all garbage. Breaks down, cleans, and sanitizes the dish machine at the end of a shift.
    • Able to make quick decisions when dealing with departmental and employee needs.
    • Keeps dish and other storage areas clean and organized.
    • Staff, schedule, evaluate, train, develop and monitor team members; recommend wage increases, promotions, demotions, discipline and other employment actions for team members.
    • Perform related duties and responsibilities as required.

    What are we looking for?

    • Completion of high school education or equivalent. Five (5) years of experience in stewarding, kitchen maintenance, kitchen operations or similar.
    • Knowledge of food and beverage service operation is preferred. 
    • Possession of, and ability to obtain and maintain a valid drivers license and gaming license within state of Indiana
    • Must successfully pass background check
    • Must successfully pass drug screening
    • Must be twenty-one (21) years of age
    • Ability to use all tools associated with the position including but not limited to knives, slicers, and choppers.
    • Ability to review and comprehend recipes and other necessary documentation.
    • Operations, services and activities of comprehensive regional operations program; general business practices, strategic planning and organizational development; broad knowledge of the gaming/casino industry and related operational activities, including products and services offered in various environments; understanding of the assigned geographic markets; principles of supervision, training, and performance evaluation; principles and procedures of proper record keeping; principles of writing and basic report preparation; principles and procedures of proper record keeping; principles of writing and basic report preparation; quantitative and qualitative analysis; methods and techniques of budget preparation and administration; office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and Power Point; pertinent federal, state, and local laws, codes, and regulations.
    • Research, analyze, comprehend and act upon information; be aware of the business environment in order to effectively manage areas of responsibility; delegate responsibility and motivate and mange a diverse group of executives to achieve common goals and objectives; develops and administers goals, objectives and procedures; select, supervise, train, and evaluate team members; prepare clear and concise administrative reports; interpret, comprehend and explain financial data, reports, policies and procedures; prepare and manage various sizes of project budgets; achieve results on several large projects; operate various types of office equipment; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work; prepare clear and concise administrative reports; interpret and explain policies and procedures; interpret and apply federal, state and local policies, laws and regulations.

    What would it be like to work at this property?

    Photo - East Chicago

    Ameristar East Chicago is known for its high-quality guest service, superior dining and luxurious hotel rooms, which won a certificate of excellence from Trip Advisor in 2017. Located just 25 miles from downtown Chicago and conveniently located only minutes away from major interstates, this property has one of the largest selections of games in northwest Indiana.

     

    Ameristar East Chicago

    777 Ameristar Blvd.

    East Chicago, IN 46312

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