Requisition ID
    L'Auberge Casino Resort - Lake Charles, LA
    Marketing & Advertising
    Position Type
  • What would I be doing?




    When we say “BE THE BEST YOU here at L’Auberge Lake Charles, we live it every day. What could be better than providing entertainment and excitement as a career. We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do. 


    Be in the middle of the casino events and promotions, parties, giveaways and much more. Provide mychoiceTM members - our most loyal guests - with information, reservations or whatever else they desire.  These are the goodtime ambassadors.


    As a Marketing Ambassador you are responsible for assisting in the execution of promotional events, special events and tournaments as well as the meeting and greeting of new casino customers through new mychoice Club card sign ups. 


    (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)


    1. Assists in the administering of promotional, entertainment and special events, including the development and implementation of ideas to coordinate with the marketing calendar of events.  Also initiates, develops and oversees the financial responsibility of the event through pre and post analysis documentation. 
    2. Assist internal and external customers with event and promotional logistics along with utilizing customer service and problem solving skills to understand and meet the needs of preferred customers.  
    3. Negotiate with vendors to quote and purchase specialty items. 
    4. Assist with data entry efforts in the marketing, public relations and guest experience areas. 
    5. Complies with L'auberge Lake Charles standards, guidelines, and objectives and maintains administrative processes to ensure proper planning and efficient operation of department functions. 
    • Ability to use all equipment associated with the position, including player-tracking system, AS/400, Microsoft applications and internal systems.
    • Due to the nature of the casino and hospitality industry, team members will be required to work varying schedules to reflect the business needs of the property including holidays and weekends.  This position operates in a working environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume. Conform to all Louisiana Gaming Regulations and company policies if applicable.
    • Ability to effectively and efficiently move around all work areas.
    • Flexible to work varying shifts and time schedules.
    • This position operates in a working environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.

    What are we looking for?

    • Conform to all Louisiana Gaming Regulations and company policies if applicable. 
    • Must possess excellent customer service and problem solving skills.
    • Must be familiar with marketing and advertising concepts. The ideal candidate must have the ability to multi-task, be extremely organized, detail oriented, able to handle deadlines, prioritize, be self-motivated and have a creative eye.
    • Ability to read and interpret documents and procedure manuals.
    • Ability to speak effectively before groups of customers or employees.
    • High school diploma or equivalent.

    All offers of employment are contingent until clear, timely results from the following have been approved:

    • Drug Test
    • Criminal Background Investigation
    • Employment Verification
    • Education Verification
    • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)

    What would it be like to work at this property?

    Photo - Lake Charles


    L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.


    L'Auberge Casino & Hotel

    777 Avenue L'Auberge

    Lake Charles, LA 70601


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