• VALET TICKET WRITER

    Requisition ID
    2018-36099
    Property
    L'Auberge Casino Resort - Lake Charles, LA
    Category
    Hotel
    Position Type
    Part-Time
  • What would I be doing?

    LDL_CRLC_Logo_BLK1

     

     

    When we say “BE THE BEST YOU” here at L’Auberge Lake Charles, we live it every day.  What could be better than providing entertainment and excitement as a career.   We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do. 

     

    Provide guests with not only valuable welcoming and retail services, but also their first impression of us. Possess the skills and attitude to make certain of a lasting impression.

     

    As a Valet ticket Writer you are responsible for providing superior customer service, positively effects interactions with customers and employees, and have the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Attendant is responsible for the retention, security and distribution of patron’s keys. Assist Valet with inspection of vehicles. Provides and completes any security reports. Also ensures courteous and prompt attention to guest requests and complaints.  Greets arriving and departing guests. 

    Responsibilities

    (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

    1. Hires, trains, motivates, evaluates and manages staff to ensure that employees receive adequate guidance and resources to accomplish established objectives.
    2. Researches, evaluates and tests latest technology in surveillance in order to develop most appropriate system to achieve security, effectiveness and cost‑efficiency objectives. 
    3. Establishes and maintains department objectives, standards, guidelines and budget to achieve proper management of department.
    4. Works with Casino Operations to design and conduct highly sensitive investigations to facilitate fact‑finding probe into potentially illegal or inappropriate activities.
    5. Coordinates statistical survey activities and reports production in order to facilitate information for management.
    6. Communicates and develops business relations with Gaming Control Board in order to stay abreast of regulations and practices.
    7. Makes recommendations in the development of gaming procedures to ensure that management takes into consideration the enforceability of such procedures from a surveillance perspective.
    • This position is subject to varying levels of crowds, smoke and noise, the severity of which depends upon customer volume.
    • This position is required to work outside and is subject to all types of weather conditions.  Proper clothing is provided.
    • Must have a valid State driver’s license.
    • Ability to communicate effectively with customers, as well as all levels of employees.
    • This position is very physical in nature and requires incumbent to run across flat land, as well as up and down stairs so as to park and retrieve cars in as little amount of time as possible. Incumbent must be able to reach and grasp  to retrieve keys for customers' vehicles.
    • Ability to drive cars of all types.

    What are we looking for?

    • Must possess a valid state driver’s license and a Department of Motor Vehicles report with no careless motor vehicle accidents, and no moving violations within the last three years. 

     

    All offers of employment are contingent until clear, timely results from the following have been approved:

    • Drug Test
    • Criminal Background Investigation
    • Employment Verification
    • Education Verification
    • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)

    What would it be like to work at this property?

    Photo - Lake Charles

     

    L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.

     

    L'Auberge Casino & Hotel

    777 Avenue L'Auberge

    Lake Charles, LA 70601

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