• CONCESSION WORKER

    Requisition ID
    2018-36068
    Property
    Retama Park Racetrack - San Antonio, TX
    Category
    Food & Beverage
    Position Type
    Part-Time
  • What would I be doing?

    The Concession Worker greets and interacts with our guest in a friendly, courteous, responsive and accurate manner; works with various types of food, replenishes supplies and performs cashing duties; provides routine support duties to higher level management staff; and performs related tasks within area of assignment.

     

    Responsibilities

    (These function are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

     

    Delivers superior internal and external guest service  by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.

     

    Assumes responsibility for greeting and interacting with our guest in a friendly, courteous, responsive and accurate manner; and works with various types of food and refreshments, replenishes supplies and performs cashing duties.

     

    Assists guests and customers with order requests; fills order correctly and corrects incorrect orders in a professional manner.

     

    Opens and closes outlet in accordance with established procedures; ensures sanitation and protects company assets.

     

    Inspects all areas of responsibility for safety and maintenance needs; takes action as needed for a clean, safe, and productive work environment.

     

    Monitors and maintains supplies needed for the operation and cleaning; maintains par levels; refills supplies for operations and items for sale.

     

    Participates in the serving and packaging of food and refreshments; maintains a clean work station.

     

    Makes change and operates a cashier machine; ensures correct change is provided to guest.

     

    Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner.

     

    Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of customer service.

     

    Performs related duties and responsibilities as required.

    What are we looking for?

     

    EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

    (Related education and experience may be interchangeable on a year for year basis)

     

    Some experience to effectively perform the position duties, with at least two (2) months on the job training in a snack bar or similar food service experience.

     

    ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

    ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

    Must successfully pass background check

    Must successfully pass an alcohol and drug screening

    Must be at least eighteen (18) years of age

    Must be willing to work weekends, Friday and Saturday nights, and holidays if needed.

     

    PREFERRED KNOWLEDGE, SKILL AND ABILITY:

     

    Knowledge of:

    Operations, services and activities of a customer service and concession operation; principles and practices of cashiering and denominations of currency; methods of snack bar operations; food safety and rules and regulations; principles and practices of cleaning standards and customer service; pertinent federal, state, and local laws, codes, and regulations.

     

    Ability to:

    Receive orders, carry food orders, stock supplies and bus tables; operate a variety of equipment which includes a slicer, meat scale, cash register, coffee machine, microwave, steamer, hot dog roaster, beverage dispenser, grill and shake machine; receive monies and make change; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work; prepare clear and concise reports; interpret and explain policies and procedures; interpret and apply federal, state and local policies, laws and regulations.

     

    What would it be like to work at this property?

    Retama Park Racetrack is a class 1 pari-mutuel horse-racing track located in Selma, Texas a short 20 minutes from downtown San Antonio. The property hosts live racing on weekends with quarter horses running from June 7 through August 10 and live thoroughbred racing from October 4 through December 28; open daily for simulcast wagering. Retama Park features a wide variety of dining options including the Turf and Field Dining Room with panoramic views of the track, the Race Book & Sports Bar offering delicious fare enjoyed while watching simulcast racing or your favorite sports team; or more casual options at the concession stands throughout the facility.

     

    Retama Park

    One Retama Parkway

    Selma, Texas 78154

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