• HOTEL FRONT DESK CLERK - FULL TIME - EVENINGS & NIGHTS - $12.50 per hour

    Requisition ID
    2018-35963
    Property
    River City Casino & Hotel - St. Louis, MO
    Category
    Hotel
    Position Type
    Full-Time
  • What would I be doing?

    The team member in this position is responsible for providing superior service to both the internal and external customer.  The team member  is also responsible for welcoming and providing service to guests of the hotel.

    • Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios.

    • Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.

    • Accepts same day and advance reservations as required.

    • Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.

    • Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures.

    • Give accurate and timely manner directions to airport, and tourist attractions.

    • Able to articulate amenities menu and process guests’ orders.

    • File Registration cards numerically in the Room Rack by the end of shift as outlined in the SOP.

    • Make reservations for Food and Beverage outlets.

    • Maintain ongoing knowledge of all services and events.

    • Ability to stand for long periods of time.

    • Logs and distributes hotel guest messages and wake-up calls.

    • Dispatch Housekeeping and Facilities requests for hotel guests.

    • Answers internal and external calls in order to answer questions, direct calls or provide general information.

    • Performs other duties as assigned by management.

    ***OPEN INTERVIEWS - 1904 STEAK HOUSE***

    THURSDAY, NOVEMBER 15TH - 10AM

    THURSDAY, NOVEMBER 29TH - 10AM

    THURSDAY, DECEMBER 6TH - 10AM

    THURSDAY, DECEMBER 13TH - 12PM

    What are we looking for?

    Effective communication skills.

     

    The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience.

    What would it be like to work at this property?

     

    At River City Casino & Hotel, we create magical and memorable moments every day. From celebrating with a guest to lending a helping hand to a fellow team member, it is our privilege to serve others. We strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

     

    • Work for a Top Workplace in St. Louis
    • Exciting, fast-paced and values-oriented environment
    • Free uniforms and uniform dry cleaning
    • Free shift meal and unlimited free ice cream in our Team Member Dining Room
    • Health, dental, vision and 401 (k) company match based on eligibility
    • Paid time-off
    • Metro reimbursement
    • Tuition reimbursement
    • Fun team member activities such as Six Flags
    • Opportunities to volunteer in the community
    • Career growth potential at River City or one of Penn National Gaming's properties nationwide

    River City Casino

    777 River City Casino Boulevard

    St. Louis, MO 63125

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