Requisition ID
    Ameristar Casino Hotel - Vicksburg, MS
    Position Type
  • What would I be doing?

    To provide guest service, coordinate and supervise the controls and procedures of the Casino Service Representatives and team members. Supervise the securing of company funds and accountability of all monies and routing of paperwork.


    • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc.
    • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.
    • Adhere to established department and property policies and procedures regarding guest service standards.
    • Responsible for the movement and protection of company funds.  This includes repeated lifting up to 35 lb.
    • Assure the securing of company funds, maintain accurate bank deposits, and proper handling of customer disputes.
    • Supervise all cashier functions and guest services.
    • Enforce gaming regulations and company policies and procedures.
    • Maintain and assure the proper routing of the department’s paperwork.
    • Schedule and train all cashiers.
    • Schedule maintenance of department’s equipment.
    • Direct supervision of all cashiers on assigned shift.
    • Reconciliation of all company funds and patron accounts.
    • Maintain professional manner that reflects credit and encourages others to do the same.
    • Acting Main Banker when that position is not covered.
    • Ability to work with interruptions.
    • Coach, monitor, and develop team members for improved performance.
    • Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals.
    • Maintain a high level of personal integrity and moral conduct free of questionable association.
    • Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.
    • Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.
    • Maintains a business style mode of dress in order to present a neat, clean and professional appearance.
    • May perform duties in any functional area of the Cage operations department.
    • Provide leadership to all Cage Team Members.
    • Provide consistent positive counseling to all Cage Team Members.
    • Make a positive contribution to the development of Cage Team Members and the department as a whole.
    • Observe and follow all safety rules and policies of Ameristar Casino Vicksburg.
    • Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.
    • Maintain communication with all departments, Team Members and guests to ensure positive experiences.
    • All other duties as assigned.

    What are we looking for?

    • Excellent verbal communication required with sound administrative skills.
    • General knowledge of Microsoft Word, Excel, and Outlook is a plus.
    • Good basic math skills.
    • Above average written and communication skills.
    • Ability to communicate, understand and write English.
    • Must possess ability to assume responsibility for daily duties and follow directives with minimum supervision.
    • Experience in customer-team member relations.
    • Must be able to stand for a minimum eight (8) hour shift.
    • Locations on casino floor are noisy and smoky.
    • Will also encounter intoxicated guests frequently.
    • Provide representation of department in specific project and company meetings.
    • High School diploma, some college classes or degree preferred.
    • Minimum of three (3) years cashier experience and one-year main banker experience.


    What would it be like to work at this property?

    Photo - Vicksburg

    The perennial leader in the market, Ameristar's 70,000-square-foot riverboat casino is the largest dockside casino in central Mississippi – and surely the most exciting. With its dramatically beautiful views of the Mississippi River, Ameristar Vicksburg has newly renovated hotel rooms and some of the best dining and entertainment all around in the Delta.


    Ameristar Vicksburg

    4116 Washington Street

    Vicksburg, MS 39180


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