Requisition ID
    L'Auberge Casino Resort - Lake Charles, LA
    Sales (Hotel/Convention)
    Position Type
  • What would I be doing?




    When we say “BE THE BEST YOU here at L’Auberge Lake Charles, we live it every day. What could be better than providing entertainment and excitement as a career. We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do. 



    Provide guests with not only valuable welcoming and retail services, but also their first impression of us. Possess the skills and attitude to make certain of a lasting impression.



    As a Hotel Sales Manager you are for responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. The Hotel Sales Manager in this position is responsible for assisting the VP of Hotel Operations in administering the Sales function in accordance with established policies and procedures to ensure achievement of sales and revenue goals and provision of quality service to customers; develops sales leads for group bookings in order to provide L’Auberge Lake Charles with business consistent with targeted clients and volume level.


    (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

    1. The Hotel Sales Manager in this position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. 
    2. Assists in hiring, training, motivating, evaluating and supervising sales staff to ensure proper staffing and that employees receive adequate guidance and resources to perform job responsibilities in accordance with department objectives.
    3. Works with department managers in planning for property promotions and special events reservations to ensure most strategic room blocks and facilitation of service to guests.
    4. Corresponds verbally and in writing with potential and past clients to solicit bookings; meets and entertains prospective clients to encourage their stay. 
    5. Writes contracts and proposals following solicitation of customers to formally document oral agreements and terms; presents to Director of Sales. 
    6. Coordinates with Reservations in order to ensure that all rooming lists, deposits, and requests are arranged. 
    7. Handles site inspections, which includes showing the property to prospective clients in order to make a good impression leading to sales. 
    8. Makes personal sales calls and travels to trade shows to produce leads for future business or to maintain good relationships with current clientele.


    What are we looking for?

    • Ability to use all equipment associated with the position, including, but not limited to, computer keyboards.
    • Must be able to review and comprehend all necessary documentation.
    • Ability to observe and direct actions of subordinates.
    • Ability to communicate effectively with all levels of employees.
    • Strong sales ability, interpersonal communication skills, and negotiating ability required

    All offers of employment are contingent until clear, timely results from the following have been approved:

    • Drug Test
    • Criminal Background Investigation
    • Employment Verification
    • Education Verification
    • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)

    What would it be like to work at this property?

    Photo - Lake Charles


    L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.


    L'Auberge Casino & Hotel

    777 Avenue L'Auberge

    Lake Charles, LA 70601


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