• CUSTODIAL HEAVY DUTY PORTER - $500 SIGN ON BONUS!!!

    Requisition ID
    2018-32491
    Property
    Ameristar Casino Hotel - Council Bluffs, IA
    Category
    Buildings & Grounds
    Position Type
    Full-Time
  • What would I be doing?

    The Heavy Duty Porter is responsible for the cleanliness of all casino gaming areas, public spaces and back of the house areas excluding kitchen areas.  Provide a safe and orderly environment for both guest and Team Members.  Ensure clean, organized and attractive conditions for guests.

    Responsibilities

    Adhere to established department and property policies and procedures regarding guest service standards

     

    Clean restrooms. mirrors, sinks, counter tops, cigarette urns and toilets

     

    Empty trash bins and pick up loose papers from floors, sinks and counter tops as well as sweep and mop floors.

     

    Remove all trash to exterior trash points

     

    Remove snow for trash run

     

    Replace toilet tissue and refill paper towel dispensers

     

    Replace toilet tissue and refill paper towel dispensers

     

    Clean and polish all furniture, marble, brass, brass floor plates, and entrance door brass and kick door brass plates

     

    Clean brass, lighting, walls and carpeting

     

    Clean and dust all lighting and lampshades

     

    Vacuum flooring, clean windows, clean window ledges and clean team member restaurant floors, and sanitizes all guest and team member areas

     

    Sweep, mop, buff, vacuum, dust and wax floors

     

    Able to operate cleaning equipments such as extractors, auto scrubbers, buffers and overhead lifts

     

    Respond to reasonable guest requests or place guest in contact with appropriate person for assistance

     

    Maintain AAA Four Diamond requirements and standards. 

     

    Adhere to standards and operating procedures as outlined in the Ameristar EVS Manual.

     

    This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty

     

    Be familiar with and ensure safe and proper use of all equipment and chemicals.  

     

    Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos

     

    Maintain a high level of professional appearance, demeanor, ethics, and image of self.

     

    Perform other duties assigned by the department Manager, Lead Supervisor and Shift Supervisor on duty

    What are we looking for?

    High school diploma or certificate from Educational Institute

     

    Must have (1) year experience in the cleaning field

     

    Must be able to speak local language and communicate easily

     

    Ability to share or divide attention among several ongoing activities, projects or assignments

     

    Must have excellent knowledge of cleaning equipments

     

    Able to effectively work independently and as part of a team

     

    Must have excellent interpersonal skills

     

    Must have excellent organizational skills

     

    Strong guest service skills

     

    Knowledgeable of applicable federal, state, and local regulations.
     
    Ability to sustain a high level of confidentiality and professionalism.

     

    Ability to obtain support for ideas and actions from peers or superiors in order to accomplish a task or goal

     

    Ability to work flexible hours including evenings, weekends, holidays

     

    Ability to work at a fast pace with a sense of urgency

     

    Ability to complete training or certification required by the position

    Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm

     

    Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.

     

    Be familiar with and ensure safe and proper use of all equipment and chemicals.  

     
    Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos

     

    Maintain a high level of professional appearance, demeanor, ethics, and image of self.

     

    Perform other duties assigned by the department Manager, Lead Supervisor and Shift Supervisor on duty

    What would it be like to work at this property?

    Photo - Council Bluffs

    Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.

     

    Ameristar Council Bluffs

    2200 River Road

    Council Bluffs, IA 51501

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