Under general supervision, the Cage Cashier is responsible for contributing to the entertaining atmosphere at L’auberge Casino by greeting and interacting with guests in a friendly manner, while providing guests with change and money exchange services.
Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).
Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers.
Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees.
Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains accountability over a cashier drawer.
Perform numerous telephone functions to and from central credit, other casinos, and departments within L’auberge Casino.
Open check-cashing cards (requires making credit inquiries).
Works with high limit customers to ensure they are provided with prompt, courteous and friendly service.
Performs all duties in a confidential manner.
These skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified.
Gaming License Information:
You may be required to hold a gaming or non-gaming license with one or more regulatory agencies. As part of the licensing application process you will be required to fully disclose some or all of the following information related to your personal history and background, including supporting documentation. We understand this can be cumbersome, but thank you in advance for taking the time to go through this process. If you have any questions or concerns on if you will be able to obtain the necessary licensing for your role, we advise you not to resign from your current employment until this process is complete.
Gaming licenses are a privilege, not a right, and are issued at the sole discretion of gaming regulators based on their review of a licensee’s gaming application and background information. The following information is required as part of the gaming license application.
Gaming regulators will only issue a gaming license based on the following:
L’Auberge Casino & Hotel Baton Rouge is a premier southern facility located in Baton Rouge, LA. L’Auberge captures the feel of a Southern river lodge and embraces Louisiana's rich cultural history, food, music and ‘laissez les bon temps rouler’ way of life. It’s contemporary, polished and complete with Southern hospitality! It’s fancy with swagger.
L'Auberge Casino & Hotel
777 L'Auberge Avenue
Baton Rouge, Louisiana 70820