• BUSPERSON

    Requisition ID
    2017-29845
    Property
    Ameristar Casino Hotel - Council Bluffs, IA
    Category
    Food & Beverage
    Position Type
    Part-Time
  • What would I be doing?

    To create and provide Ameristar guests with the finest, following prescribed Ameristar Signature Sequence of Service standards. 

    Responsibilities

    Interact with each guest through open and friendly communication


    Pre-bus, clear, and reset tables utilizing Ameristar standards and Signature Sequence of Service.

     

    Serve Guests food and beverages when required

     

    Respond to Guest requests or place Guest in contact with appropriate person for assistance

     

    Ensure all tables and dining area are immaculately clean and properly set

     

    Must successfully complete a TiPS training class within 45 days

     

    Uphold Ameristar quality standards of all food and beverage

     

    Abide by Health Department, Steritech, and all safety standards

     

    Ensure all established cost controls are followed

     

    Demonstrate a complete knowledge of menus; items, pricing, ingredients, cooking methods, and service techniques

     

    Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc.

     

    Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc.

     

    Interact with fellow Team Members in a cooperative manner

     

    Communicate clearly using appropriate language and conduct when engaging Guests and Team Members

     

    Attend all required training classes and meetings

     

    Adhere to all state gaming regulations and liquor laws

     

    This is a uniformed position, which requires the Team Member be in compliance with the uniformed appearance standards while on duty

     

    Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies

     

    Adhere to established department and property policies and procedures, including but not limited to: Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation

    What are we looking for?

    High school diploma or certificate from Educational Institute

     

    Strong organizational skills and excellent attention to detail

     

    Able to communicate effectively to Guests, Team Members and leaders

    Must have good Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm

     

    Able to work flexible hours: nights, weekends, and holidays

     

    Ability to effectively work independently and as part of a team

     

    Must be able to work at a fast pace with a sense of urgency

     

    Ability to follow all policies and procedures including but not limited to attendance, appearance, safety and security policies

     

    Ability to accept direction and coaching from supervisory team, and adjust behaviors accordingly

    What would it be like to work at this property?

    Photo - Council Bluffs

    Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.

     

    Ameristar Council Bluffs

    2200 River Road

    Council Bluffs, IA 51501

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