Requisition ID
    Ameristar Casino Hotel - Council Bluffs, IA
    Food & Beverage
    Position Type
  • What would I be doing?

    To create and provide Ameristar guests with the finest, following prescribed Ameristar Signature Sequence of Service standards. 


    Interact with each guest through open and friendly communication

    Pre-bus, clear, and reset tables utilizing Ameristar standards and Signature Sequence of Service.


    Serve Guests food and beverages when required


    Respond to Guest requests or place Guest in contact with appropriate person for assistance


    Ensure all tables and dining area are immaculately clean and properly set


    Must successfully complete a TiPS training class within 45 days


    Uphold Ameristar quality standards of all food and beverage


    Abide by Health Department, Steritech, and all safety standards


    Ensure all established cost controls are followed


    Demonstrate a complete knowledge of menus; items, pricing, ingredients, cooking methods, and service techniques


    Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc.


    Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc.


    Interact with fellow Team Members in a cooperative manner


    Communicate clearly using appropriate language and conduct when engaging Guests and Team Members


    Attend all required training classes and meetings


    Adhere to all state gaming regulations and liquor laws


    This is a uniformed position, which requires the Team Member be in compliance with the uniformed appearance standards while on duty


    Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies


    Adhere to established department and property policies and procedures, including but not limited to: Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation

    What are we looking for?

    High school diploma or certificate from Educational Institute


    Strong organizational skills and excellent attention to detail


    Able to communicate effectively to Guests, Team Members and leaders

    Must have good Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm


    Able to work flexible hours: nights, weekends, and holidays


    Ability to effectively work independently and as part of a team


    Must be able to work at a fast pace with a sense of urgency


    Ability to follow all policies and procedures including but not limited to attendance, appearance, safety and security policies


    Ability to accept direction and coaching from supervisory team, and adjust behaviors accordingly

    What would it be like to work at this property?

    Photo - Council Bluffs

    Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


    Ameristar Council Bluffs

    2200 River Road

    Council Bluffs, IA 51501


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